GentleBrook, Hartville, OH
Vice President of Operations
LeaderStat has been retained by GentleBrook to conduct a search for its next Vice President of Operations.
About GentleBrook
GentleBrook is a mission-driven, nonprofit health and human-services organization serving adults with intellectual and developmental disabilities, older adults, and the broader community.
The organization provides a continuum of residential, senior living, adult day, vocational, and community-based services throughout Northeast Ohio.
The Opportunity
GentleBrook is seeking more than an executive to oversee day-to-day operations. The organization is looking for a strategic, people-focused operating leader who can help shape its next chapter.
The Vice President of Operations will play a key role in translating organizational strategy into action, strengthening operational performance, developing leaders, and ensuring that GentleBrook continues to deliver exceptional services to the people and families it serves.
This is an opportunity for an accomplished executive to join an organization where leadership has a direct and meaningful impact on individuals, families, employees, and the community.
Why GentleBrook. Why This Role?
Shape the Future
Play a key role in defining and executing operational strategies that position GentleBrook for continued growth, innovation, and long-term success.
Lead Through People
Develop and strengthen a team of operational leaders, establish accountability, and create a culture where talented people can perform at their best.
Drive Operational Excellence
Bring a strategic and disciplined approach to performance, quality, staffing, processes, and financial stewardship while keeping the mission at the center of decision-making.
Make an Impact That Matters
The results of your leadership will be tangible—improving the experience and outcomes of residents, individuals served, families, employees, and the broader community.
Lead with Purpose
Combine the challenge and complexity of senior-level operations leadership with something increasingly important to many executives: a genuine sense of purpose.
What You'll Do
The Vice President of Operations will:
- Provide strategic and operational leadership across GentleBrook's diverse programs and services.
- Partner with senior leadership to develop and execute organizational strategy and priorities.
- Lead, develop, and mentor operational leaders while building a culture of accountability, collaboration, and high performance.
- Drive operational performance, quality, efficiency, and continuous improvement.
- Ensure programs and services meet applicable regulatory, compliance, quality, and organizational standards.
- Monitor operational and financial performance and identify opportunities for improvement.
- Support workforce planning, talent development, and employee engagement.
- Build strong relationships with residents, individuals served, families, employees, community partners, and other stakeholders.
- Identify opportunities for innovation, growth, and improved service delivery.
- Help ensure that GentleBrook's operational infrastructure continues to evolve with the organization's needs and strategic direction.
The Ideal Leader
This opportunity is ideally suited for an executive who is energized by building, improving, developing people, and making a difference.
The successful candidate will be equally comfortable setting strategy and driving execution, with the leadership presence to bring people together around a common vision.
GentleBrook is looking for a leader who isn't satisfied with maintaining the status quo—someone who sees opportunities to improve, knows how to turn strategy into action, and understands that sustainable organizational performance begins with engaged, capable leaders.
Qualifications
- Bachelor's degree in healthcare administration, business administration, human services, organizational leadership, or a related field; Master's degree preferred.
- Minimum of 8–10 years of progressive leadership experience in healthcare, senior living, intellectual and developmental disability services, behavioral health, human services, or a related field.
- Minimum of 4 years of senior management or multi-site operational leadership experience.
- Demonstrated experience overseeing multiple programs, facilities, service lines, or operational functions.
- Strong understanding of regulatory, quality, staffing, and financial requirements within healthcare or human services.
- Proven ability to develop leaders, build high-performing teams, and lead organizational change.
- Strong strategic, financial, communication, and relationship-building skills.
- Demonstrated commitment to mission-driven leadership and service.
Why This Opportunity?
If you're ready for a leadership opportunity where what you accomplish matters—and why you accomplish it matters just as much—GentleBrook deserves your consideration.
This is an opportunity to bring your experience, leadership, and vision to an organization where you can make a difference, develop people, improve operations, and help shape the future.
Confidential Inquiries
Please contact Jim Passias at LeaderStat to learn more about this opportunity or express your interest.
jpassias@leaderstat.com
Jim Passias
LeaderStat
Executive Search
