LeaderStat | Full-Time | Hybrid | Powell, Ohio
Position Summary
The Manager of Technology and Product leads LeaderStat’s technology operations and internal product development, ensuring our systems, platforms, and tools support the organization’s business goals. This role oversees the Tech Team, manages technology vendors and security initiatives, and drives the development of innovative internal products, integrations, and automations that improve the efficiency and effectiveness of our recruiting and operations teams.
Working closely with company leadership, recruiters, and operations, the Manager of Technology and Product translates business needs into technology solutions, leads projects from concept through launch, and continuously identifies opportunities to improve processes, strengthen security, and maximize the value of LeaderStat’s technology investments.
Required Qualifications
- Bachelor’s degree or equivalent practical experience required; certifications in coding or web development are a plus
- Minimum of 3 years of technology experience, including leading projects, vendors, or team members
- Demonstrated experience taking a software product or internal tool from concept to launch, including gathering requirements, defining scope, coordinating development, and driving user adoption
- Hands-on experience with APIs, system integrations, and workflow automation tools
- Experience with staffing technology systems, such as applicant tracking, onboarding, timekeeping, payroll, and automation platforms
- Experience with Microsoft Power Automate
- Staffing industry experience preferred
Competencies (Skills, Knowledge, and Abilities)
- Strong understanding of technology environments, including networks, databases, telecommunications, hardware, and SaaS platforms
- Ability to identify and implement technology solutions that improve operational efficiency, streamline workflows, and support business objectives
- Knowledge of cybersecurity best practices, data protection, and technology risk management
- Strong project management skills, including planning, prioritization, execution, and accountability
- Ability to translate business needs into clear product requirements, priorities, and roadmaps
- Experience working with software developers, technology vendors, and end users to develop, test, and implement solutions
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to manage competing priorities and lead initiatives in a fast-paced, dynamic environment
- Strong vendor management, negotiation, and relationship-building skills
- Customer-focused approach to technology support, training, and service delivery
- Ability to take initiative, navigate ambiguity, and identify opportunities for continuous improvement
- Strong written and verbal communication skills, including the ability to communicate technology initiatives and plans to employees at all levels
- Ability to work independently while fostering collaboration across teams
Duties and Responsibilities
- Lead, manage, and develop the Tech Team, ensuring accountability for technology operations, technical support, system reliability, and continuous improvement
- Oversee the organization’s technology infrastructure, including SaaS platforms, networks, telecommunications, hardware, and cybersecurity initiatives
- Own and manage the roadmap for internal technology products and tools, prioritizing initiatives based on business impact and organizational needs
- Lead product development from concept through launch, including gathering user requirements, defining project scope, coordinating with developers and vendors, testing solutions, and training end users
- Build and maintain integrations and automations across core staffing platforms to reduce manual work, improve data accuracy, and streamline workflows
- Gather user feedback, monitor product adoption and performance, and continuously improve internal tools and technology solutions
- Manage relationships with key technology vendors and partners, including contract negotiations, renewals, vendor performance, and platform utilization
- Identify opportunities to improve, consolidate, replace, or expand the organization’s technology platforms and tools
- Coordinate with managed IT and security providers on security monitoring, incident response, risk assessments, and remediation efforts
- Develop and maintain technology documentation, system training materials, auditing procedures, and data management processes
- Promote the safe, consistent, and effective use of technology platforms across the organization
- Lead technology-related strategic initiatives, including researching and implementing opportunities to leverage artificial intelligence (AI) across the business
- Manage technology-related hardware and physical office systems, including workstations and security systems
- Monitor technology budgets, vendor costs, system performance, and opportunities to maximize the value of technology investments
- Support the Chief Operating Officer with project management, strategic initiatives, and cross-functional priorities
- All other duties as assigned by management
Success in this role will be measured by the ability to:
- Deliver technology products and projects on schedule and within budget
- Drive adoption, usability, and satisfaction with newly launched tools and platforms
- Reduce manual work and improve operational efficiency through automation and system integrations
- Maintain responsive, effective technology support and service delivery
- Support system reliability, cybersecurity, and timely resolution of technology risks
- Manage technology spending and vendor relationships in alignment with budget and business objectives
- Specific performance targets will be established annually in partnership with the Chief Operating Officer.
Working Conditions
- This is a hybrid position based in LeaderStat’s Powell, Ohio office
- Standard working hours are 8:30 a.m. to 5:00 p.m., with in-office days on Tuesday and Thursday and remote work on Monday, Wednesday, and Friday
- Occasional evening, weekend, or on-call availability may be required based on business and technology needs
At LeaderStat, our people are at the center of what we do. We’re committed to building a collaborative, professional environment where team members can make an impact, grow their skills, and contribute to the continued success of the organization.
As Manager of Technology and Product, you’ll have the opportunity to shape how technology supports our business, lead meaningful product development initiatives, and help build smarter, more efficient ways of working. If you’re a technology leader who enjoys solving problems, developing innovative solutions, and turning ideas into practical tools that make a difference, we’d love to hear from you!
Apply today or send your resume directly to Regan at renriquez@leaderstat.com to join the LeaderStat team as our next Manager of Technology and Product.
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