Director of Operations
Continental Senior Communities
We are working directly with Continental Senior Communities to identify their next Director of Operations. Continental is deeply committed to creating a strong, supportive culture where residents thrive and team members are empowered to deliver exceptional care. As a fast-paced and outcomes-focused organization, Continental is seeking a hands-on operator who can roll up their sleeves, lead by example, and drive measurable results across multiple communities.

Position Overview
The Director of Operations will serve as both a strategic leader and an engaged operator, responsible for ensuring consistency, performance, and accountability across a portfolio of independent living, assisted living, and memory care communities. This role is ideal for a leader who thrives in dynamic environments, believes culture is the cornerstone of success, and is passionate about improving both resident outcomes and team performance.

Key Responsibilities
  • Lead by example with a hands-on approach, regularly engaging with community teams, residents, and families.
  • Develop and implement standardized processes that ensure efficiency, compliance, and quality of care.
  • Build and reinforce a culture of accountability, collaboration, and continuous improvement at all levels of the organization.
  • Partner with community leaders to drive outcomes in occupancy, financial performance, compliance, and resident satisfaction.
  • Support and mentor regional and community leaders, fostering professional growth and strong team alignment.
  • Lead fast-paced change initiatives, ensuring successful adoption and long-term sustainability.
  • Travel regularly to communities to provide operational oversight, identify opportunities, and drive performance.

Qualifications
  • Bachelor’s degree required
  • 5 years of senior leadership experience in senior living  multi-site operations management.
  • Demonstrated ability to lead in fast-paced, outcomes-driven environments.
  • Strong leadership and interpersonal skills with a people-first, culture-building mindset.
  • Track record of improving occupancy, operational efficiency, and financial outcomes.
  • Expertise in change management, team development, and process improvement.

What’s in it for You?
As Director of Operations, you will be the driving force behind both the culture and the outcomes of Continental Senior Communities. You’ll have the chance to make an immediate impact by working alongside dedicated teams, shaping operations, and ensuring that residents and families experience the very best in senior living.
Continental offers a collaborative, fast-moving, and supportive leadership culture, along with competitive compensation, strong benefits, retirement offerings, and flexibility to account for your experience.
 
For immediate consideration please send your resume over to Alexis Bartlebaugh at abartlebaugh@leaderstat.com.